Neurosciences Experts for Bottom-Line Results
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Her pains
- Non efficient online subscription form
- Low conversion rate
+60% Conversion Rate
Our solutions
- Understanding user behaviour
- Target audience
- Basic User Motivation
- Flow analysis
- Behavioral recommendations
His pains
- Low adoption rates
- Too much development iterations
- Declining conversation rates
+125% Conversion Rate
Our solutions
- Objectives to serve user goals
- Audit of current situation
- Site appealed to user emotions
- Designers coaching
- Success criteria measurement
His pains
- The call center receives too many website related calls even though all the answers are available online
- Gap between users perception and the end result where very harmful for the brand
57% Worldwide Call Reduction
Our solutions
- Applying a user-centric methodology to meet their business objectives
- Behavior prediction tools
- Objective user testing (advanced Eye-tracking)
His pains
- Low users satisfaction rate
- Highly erratic behavior
- Users exit rate too high
- Too many avoidable customer service contacts
29% Support Call Decrease
Our solutions
- Strategic Behavioral Analysis
- Optimized screen architecture
- Coaching of the Cosmetic Designer
- Business Results Following
His pains
- Missing new members
- Declining Revenue
- Landing Page performs 32,5% worse
- Needed to rebuild their site from scratch to sustain their growth
+142% Conversion Rates
Our solutions
- Scientific Methodology
- Definition target audience and basic user motivation
- Screen Design
- Objectivity and certainty tools to take rational decisions
His pains
- 2009 travel assistance campaign did not perform as expected
- Missing new customers
- Declining Revenue
- Need for performance campaigns to boost traffic
+307% Turnover Increase
Our solutions
- Scientific methodology
- Definition target audience and basic user motivation
- Screens Architecture
- Prediction Tools to predict real user behavior
Her pains
- Missing Online sales
- Low information request
- Need to increase pages/visit with more than 50%
+38% online sales increase
Our solutions
- Business Objectives
- Behavioural analysis
- Screens Architecture
- Advanced Users’ testing
- Implement and follow-up
His pains
- Need to increase offer/visit conversion rate
- Low online sales
- Low online account openings
+52% proposals
Our solutions
- Scientific methodology
- Business objectives
- Ergonomics screens creation
- Advanced users’ testing
His pains
- Need to integrate 4 # websites
- Low online sales
- Poor online proposals requests
+500% Online contract sales
Our solutions
- Behavioural strategy
- Information architecture
- Screens architecture
- Advanced users’ testing
- Business follow-up
His pains
- email campaign did not perform as expected
- Missing new customers
- Declining Revenue
- Need for performance campaigns to boost traffic
233% new members
Our solutions
- Scientific methodology
- Definition target audience and basic user motivation
- Screens Architecture
- Prediction Tools to predict real user behavior
His pains
- Thomas Cook wants to optimize 4 email
- Goal: realise a double digit growth in inflow through e-mail.
+25% Higher inflow
Our solutions
- Scientific methodology
- Definition target audience and basic user motivation
- Screens Architecture
- Neuros-Tests